Specializing in supporting frontline leaders, department initiatives, and small business owners across the service industry, I have been practicing the craft of improving business processes, facilitating training workshops and coaching mid-level managers for over 20 years.
Kesi Howard has ultimately fused her passion, skill set, and professional experience to launch Structured Strategies LLC; an organizational development company providing Professional and Management Training, and General Management Consulting. Working throughout the service industry for over 20 years, Kesi acquired mid-management positions in hospitality, banking, and healthcare. Her diverse professional background brings forth talents that are not industry-specific and can serve businesses across the marketplace. Her soft spot for mid-level leaders and teams is what helps her hold steady in her knack for improving processes and bridging organizational gaps through action-centered leadership practices, leadership coaching and facilitating workshops. Kesi’s ability to create a platform of awareness, identify simple solutions and build relationships can assist organizational goals and help enhance the leadership skills of frontline managers and the followership of teams in both the for-profit and non-profit sectors.
Undeniably, Kesi Howard takes complete joy in being able to impart knowledge that helps people, and businesses achieve greater success by inspiring organizational development, management growth and a culture that promotes customer/client and employee satisfaction. Fondly, referred to by friends and industry peers as, “the get it done friend”. Her years of experience in mid-level management has afforded her a broad perspective in how to engage and connect with people from diverse cultures, socio-economic backgrounds, and different job titles. Kesi believes developing talent requires just as much effort and time as creating winning products – there are no short cuts to setting your managers and teams up for success! Her educational background comprises of a master’s in Organizational Leadership, a bachelor’s in Business Administration, and she’s certified as a Myers-Briggs Personality Practitioner. Additional, industry affiliations include; Association of Training and Development (ATD) as Dir. of Professional Membership-Pittsburgh Chapter; The National Society of Leadership and Success as a Sigma Alpha Pi member; an Alumni of the U.S. Bureau of Educational and Cultural Affairs; and she is a nationally endorsed business owner through Eastern Minority Supplier Development Council/Minority Business Enterprise.